Application and Operations Support Engineer - Miraflores, Valparaíso
Región: Todo Chile
Publicado en el día: 13 de Junio de 2014
Nro. de Aviso: 718541
Nro. de Visitas: 1
efl is seeking a technology guru to work directly on the intersection of software engineering and data science. as the primary owner of the link between our customers and our systems, and our developers and our analytics team, youll have the opportunity to interact directly with clients all around the world and play a critical role in the smooth functioning of our critical modelling, data science, and software engineering processes. we are looking for a combination of customer experience and hands-on technology experience for someone that is looking to develop and round-out their technical experience with modern web application, cloud, and statistical frameworks.
you will work closely with efl developers, statisticians, account managers, and customers. with responsibility for the end-to-end dataflow, youll ensure that our mobile platforms are working well in the field, our systems are running, and our data is being scored correctly. with responsibility for monitoring and client escalation issues, as well as critical roles during the new client launch phase, youll see an incredibly detailed view of how efl works in 20 different countries around the world.
what do we do?
in plain english...
if you've ever applied for a credit card or a car loan or any type of loan, a bank uses a 3 digit credit score that is based on your past behavior of paying back on time and in full. the better you are at this, the better your score, which enables you to get a loan for yourself, your business, whatever.
however, in emerging markets where we work (latin america, india, africa, indonesia), there are many, many successful and deserving small entrepreneurs that want to expand their business but can't because they don't have a history with a bank, so the bank won't lend to them. we've developed a way to produce a credit score off of a person's inherent entrepreneurial characteristics - the higher one scores, the more likely one is to get a loan whereas otherwise they would be the "unbankable". we believe that this is a very effective way to lifting people out of poverty and are on a mission to scale our technology.
why does it matter?
the biggest problem in development is getting access to finance for deserving individuals so they can improve their situation from the inside-out. 50 years of failed economic aid policies have proven that when you empower individuals to grow their business and thus their economy from within, rather than through western aid, it's much more sustainable and ultimately more successful. credit provides freedom of choice to individuals, and outside of western countries, it's very, very hard to get credit. we make it easier.
we have both real and virtual offices in lima peru and boston. relocation to lima is not required but strongly preferred and highly desirable. at a minimum, this position will require relocation to lima or an initial period of 2-3 months of up-front time spent in lima followed by remote work with periodic trips back to lima. its an interesting time to be in peru - the economy is taking off and efl is situated right in the middle of it. with its headquarters in the heart of the miraflores district, efl is in the middle of a vibrant local community with an exploding food and cultural scene, year-round great surf, and easy access to travel throughout south america. you will have the opportunity to travel to visit clients in peru and other regions in latin america to understand first-hand how efls tools are used in the field to increase access to finance.
you must either be fluent in english and advanced in spanish or fluent in spanish and advanced in english.
exceptional customer facing skills, including written communication and experience working directly with clients
exceptional problem solving and critical thinking skills
exceptional attention to detail
2 year or 4 year degree in computer science, information technology, software engineering or a related degree; equivalent work experience is considered
strong programming skills with 2-4+ years experience in either a major web development language (php, python, ruby) or an oop language (java, .net, c++)
2-4+ years experience with mysql, postgres, oracle, or mssql
experience with linux and windows
statistical programming experience, including r, stata, or matlab
experience with rest or soap web services
experience with r
any level of experience with spanish
competitive salary, health insurance
opportunities for international travel and/or relocation
annual company retreat in south america
flexible work schedule and down-to-earth people
work with a group of really motivated, smart people trying to tackle a big problem!
send your cv or resume and cover letter to (dirección de correo editada, para postularte en esta vacante, ingresa aquí) with the subject line: application and operations support engineer
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